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Terms and Conditions

Terms and conditions are to be read together with privacy policy which is available on website. The terms and conditions are for use of subscription services. It is purely web based practice management software which can help patients to have services through online. The website is owned and operated by Docadvice.

To use this software, one must be 18 years of age or older to have registration. Once you have required criteria, you are eligible to use this website and abide by this agreement.

  • As per the Contract Act 1872,
  • The Information Technology Act 2000

Since every aspect is inbuilt as per Indian law, users are requested to accept and use it. One who does not agree with any provisions of the same can leave this site/ discontinue use of our services without hesitation.
DocAdvice recommends you to go through terms and conditions carefully for the sake of agreement with conditions.
DocAdvice authorizes the User to view and go through content available from website solely for ordering, receiving and communicating only by complete consent. Every concept such as logo, button icons, software coding, design, website information and text images are property of DocAdvice and is protected under the copyright, trademark and other Intellectual Property Rights and laws. Users cannot copy and reproduce or display in any way for public and commercial purpose or for personal gain.
Log-ins of a person cannot be permitted for multiple people.
All these terms of use will also be applicable to users who want to access software features using native mobile application and devices running on iOS and Android published by DocAdvice .

Services and use of Website

DocAdvice offers suggestions or advice and guidance through website and it is completely practice management software for better solution to your health care and it does not deal with any practitioner's client or patient managed by user through the website and it is only provider to user.

DocAdvice will offer free trail of services to users for a stipulated time and during this period, one has to utilize all the available services. User is bound by services during this trail period. If users do not utilize it in that stipulated time, free trail will be lost permanently.

No User who is direct competitor of DocAdvice will have access to the services except with prior written consent. Further, the user will not access services for the sake of monitoring their availability, performance or for any other benchmarking purposes.

DocAdvice would not impose any additional charges and would work as per the schedule. There would not be any delay in mentioned schedule from Indian standard time Monday to Friday except in the unanticipated situations such as natural calamities and terror attacks.

DocAdvice would assure to give complete information of practitioner's list on website. When the patient searches for a particular doctor or a practitioner, they can view the information of the doctor, and get the appointment at their option. More significantly, we do not display any sensitive information of doctors on website and it is the whole responsibility of doctors for the details they provide and can change the information whenever only by contacting DocAdvice team.

The website would provide appointments for all the doctors listed and displayed on website. The team of DocAdvice will inform to patients about their confirmation of appointment by mail or phone. However, all the time, it cannot be guaranteed as there might be unexpected technical issues and at the same time DocAdvice is not liable or responsible in this regard.

DocAdvice would give its best to patients in terms of technical aspects for website functionality. Users have to check new versions and its usage for flexibility.

Fees and Taxes

The users shall agree to pay consulting fee and other expenses for services.
User is responsible for payment of all taxes, legal compliances and statutory registrations. DocAdvice is not responsible for any of taxes except for its own income tax. All the fees are exclusive of taxes and a service tax of 12.3% is levied on every purchase.

In case of non-payment of any fee beyond the date, then the payment becomes an overdue, DocAdvice has right to take all of following actions:

  • Discontinue the services to user at any point of time after 30 days from the overdue date. Details of users can be deleted after 90 days from the overdue date.

Storage and Transfer of Personal Information

The terms personal information are defined under the SPI Rules and are reproduced in the privacy policy.
The user is responsible for maintaining the confidentiality of the user's account access information and password. The user is responsible for all usage of User's account and password. User has to inform to the DocAdvice, in case of suspected unauthorized use of the User's account and password. Even it is used by unauthorized; DocAdvice is not liable for your losses.

If user provides any information which is not true or inaccurate, DocAdvice is not responsible.
Information taken from the patient would be used from time to time for the sake of debugging customer support related issues.


User will consent to repay and hold innocuous Docadvice, its offshoots, officers, executives, representatives, experts, licensors, operators, and delegates from all outsider claims, misfortunes, risk, harms, and/or expenses (counting sensible lawyer charges and expenses) emerging from his/her/ its get to or utilization of Service, infringement of this Agreement, or encroachment, or encroachment by whatever other client of his/her/its record, of any licensed innovation or other right of any individual or element. Docadvice would tell you instantly of any such claim, misfortune, obligation, or request, and notwithstanding your prior commitments, you consent to give us sensible aid, at your cost, in shielding any such claim, misfortune, risk, harm, or expense.

Covenants and Liability

As mandated by Regulation 3(2) of the IG Rules, DocAdvice informs you that user is not allowed to host, display, upload, modify, publish, transmit, update or share any information that is belonged to another person as he/she does not have right to do it and it is harmful, blaspheming and defamatory. DocAdvice is not responsible or liable in any manner for user's losses. In case user had revoked such consent under the terms of the privacy policy then DocAdvice is not liable to the user.

This official website may be linked to the website of third parties and business partners has no control over and it is not liable for the content, accuracy, validity and reliability.

Practitioners those are listed on the website based on numerous factors including Patients' comments and feedbacks. In no event shall the secured entities shall be liable or responsible for the listing order of Practitioners on the Website.

Term, Termination and Disputes

This Agreement will be in full force:

  • User can terminate his/her membership with DocAdvice at any time by intimating a notice in advance of 30 days
  • DocAdvice can also terminate any user's account with its sole discretion that user's action if it believes that might cause legal liability.
  • Once user's account is terminated whether temporarily or permanently, he or she cannot use with same registration account details.
  • This Agreement and any contractual obligation between DocAdvice and User will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in Hyderabad.
  • All disputes will be subject to arbitration in Hyderabad in English by a single arbitrator appointed by DocAdvice under the Arbitration and Conciliation Act, 1996.

Contact Information

If a User has any questions concerning DocAdvice, you can reach us: